FAQ

• Orders & Shipping

Where do you ship?

We currently ship within the United States.

How long does shipping take?

Orders are typically processed within 2–3 business days. Shipping times vary by destination and are calculated at checkout.

Do you offer international shipping?

Not at this time.

• Candles & Materials

What are your candles made of?

Our candles are made with a high-quality soy wax, sourced in the United States, and cotton wicks. Each candle is poured in small batches.

Is the wax soy wax or soy-wax blend?

We use a soy wax. It is not paraffin-based.

Do you use essential oils or fragrance oils?

Our scents are created using a thoughtful blend of essential oils and premium fragrance oils. Each formula is developed to respect the integrity of the materials while achieving balance and depth.

Are your fragrances phthalate-free?

Yes. All fragrance oils used are phthalate-free.

Are your candles natural?

We focus on material honesty and quality rather than labels. Our candles are made with carefully selected ingredients, without unnecessary additives.

• Use & Care

How should I burn my candle?

On the first burn, allow the wax to melt fully across the surface. Trim the wick to approximately 1/4 inch before each use.

How long can I burn my candle at a time?

For best results, burn for no more than 3–4 hours at a time.

• Returns & Support

Do you accept returns?

Please refer to our Return & Refund Policy for full details.

How can I contact you?

You can reach us via the Contact page. We aim to respond within 2–3 business days.

• Wholesale

Do you offer wholesale?

Yes. For wholesale inquiries, please contact us by email and include a brief introduction to your business.